Staff Site Reliability Engineer

We are seeking a Staff Site Reliability Engineer to join our growing Gurugram Products & Technology team to provide technical direction, shape architecture, and build key operational foundations of a new platform we are building to make it easier for customers to build AI applications using MongoDB. As a Staff Site Reliability Engineer on this new team, you will be responsible for providing technical leadership for the operational foundations that enable deployment at scale of AI applications. You will own the reliability architecture of the platform as it expands across regions and cloud providers, and set the technical direction for how the platform is operated, including capacity planning, multi-cloud expansion, incident response, and SLO discipline. The platform's SRE team owns the operational foundations: the Kubernetes fleet, networking, observability and alerting, and tenant isolation. MongoDB engineering teams pride themselves on building high-quality software and living MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Position Expectations • Own the reliability architecture of the platform across regions and cloud providers • Collaborate with the teams building the platform, providing internal support and guidance on operability, capacity, and best practices • Set operational standards for the team: on-call quality, incident response, SLO discipline • Mentor and technically develop the SRE team • Participate in a 24/7 on-call rotation to resolve issues involving platform infrastructure Qualifications • 10+ years of experience working on software and operating distributed systems, with deep Kubernetes expertise, including designing or evolving multi-cluster platforms • Proficiency in Python, Go, or a similar programming language • Understand workload isolation at the systems level: containers, virtual machines, and the trade-offs between them for running untrusted code • Possess a customer-focused mindset • Value efficiency in processes and operations, and display a strong preference for automation over manual processes • Be intimately familiar with the infrastructure primitives of at least one of AWS, GCP, or Azure, and comfortable reasoning about differences between them • Have a track record of driving infrastructure architecture across teams and mentoring engineers About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID - 2273489539