Senior Product Manager - Application Protection & Governance

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: London, Lisbon, or New York About the Role As a Senior Product Manager for Application Protection & Governance, you’ll join our core Application Security team to protect web, API applications against evolving abuse and threat patterns. You will own the product outcomes that help customers deploy, operate, and improve security controls over time, turning complex security requirements into practical capabilities and operational guidance. In this role, you will partner with engineering, security specialists and the go-to-market organization to define product direction and drive adoption across areas including web, LLM and API protection (for example, profiling and validation of traffic patterns, schema-aware enforcement, and reducing risks from interconnected third- and fourth-party integrations). You’ll also establish measurement and feedback loops to assess effectiveness, reduce customer operational friction, and continuously iterate based on real-world results. You’ll be the strategic anchor for these initiatives aligning customer needs, internal safety requirements, and technical feasibility to deliver reliable protection for applications at global scale. Responsibilities • End-to-End Product Ownership: Own the entire user journey for your product portfolio, ensuring a seamless experience across both programmatic APIs and user-facing dashboards (UX). Collaborate closely with design teams to build intuitive, developer-friendly interfaces. • Roadmap & Strategy: Deeply understand the application security landscape and analyze customer pain points to define, prioritize, and own the product roadmap. • Voice of the Customer: Meet regularly with customers and partners to gather direct feedback, understand real-world deployment challenges, and continuously inject customer insights back into the product lifecycle. • Iterative Execution: Partner with engineering and the broader application security organization to ship impactful features. At Cloudflare, we are biased for action, we prioritize shipping early, gathering data, and iterating rapidly. • Go-to-Market & Documentation: Own all customer-facing communications and technical documentation, ensuring complex security features are easily understood and adopted by our users. • Cross-Functional Leadership: Serve as the primary point of contact for your products, both internally and externally. • Sales & Support Enablement: Actively support the sales organization across all stages of customer engagement (pre-sales strategy and post-sales expansion and adoption). Collaborate tightly with Customer Support to resolve technical issues and incidents. Key Qualifications • Proven Product Management Experience: 4+ years of experience as a Product Manager successfully delivering high-scale cloud solutions targeted at a technical audience within the B2B SaaS industry. • Customer Focus: Ability to design for massive enterprises without compromising the experience for individual developers and small businesses. You excel at balancing the diverse needs of Cloudflare's broad user base. • Deep Technical Acumen: Comfortable engaging in deep technical discussions with engineering teams. You can quickly grasp complex security concepts and translate them into clear, compelling narratives for customers through blog posts, whitepapers, and direct calls. • AI-Driven Productivity: Embrace and actively adopt advanced AI tools to work autonomously, streamline product management workflows, and maximize efficiency to ship high-quality products faster. • Preferred Experience: Professional background in web security, API security, application security, or cloud security infrastructure is highly preferred. Compensation Compensation may be adjusted depending on work location. • For New York City based hires: Estimated annual salary of $156,000 - $210,000 Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits • Medical/Rx Insurance • Dental Insurance • Vision Insurance • Flexible Spending Accounts • Commuter Spending Accounts • Fertility & Family Forming Benefits • On-demand mental health support and Employee Assistance Program • Global Travel Medical Insurance Financial Benefits • Short and Long Term Disability Insurance • Life & Accident Insurance • 401(k) Retirement Savings Plan • Employee Stock Participation Plan Time Off • Flexible paid time off covering vacation and sick leave • Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.