Principal Solutions Architect, APJC (Developer Platform) - Mandarin Speaking

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Singapore About Developer GTM The Developer GTM organization is a highly collaborative startup within Cloudflare, dedicated to attracting, inspiring, and growing the next generation of builders. We are redefining developer acquisition in a world where AI and distributed agents are reshaping the stack. Our mission is to create accessible and exciting pathways for developers to discover Cloudflare—whether through ecosystem partnerships, high-impact content, or creative field engagement. We are a diverse team of builders, storytellers, and connectors united by one goal: to make Cloudflare the most empowering and exciting place for developers to build. About the Role As a Principal Solutions Architect for the Developer Platform, you will shape and guide the regional technical strategy for our most strategic customer and partner engagements across APJC and Greater China. In this senior role, you will partner closely with engineering leaders, architects, developers, security teams, and executives to define architectures, validate technical approaches, and confidently transition production workloads onto Cloudflare. Rather than focusing on a single account, you will operate across a dynamic portfolio of strategic engagements, ensuring broad, ecosystem-wide impact. A central part of your role involves translating your field experience into reusable organizational knowledge. You will create architectural frameworks, actively mentor fellow architects, and champion the needs of regional customers directly to our product teams. This is a senior, individual-contributor role that beautifully balances hands-on architecture, executive collaboration, regional technical leadership, and mentorship. You will report directly to the Director of Developer GTM, APJC. What You’ll Do • Shape Strategy: Guide the technical strategy for strategic Developer Platform customers and partners across the region. • Design & Translate: Transform complex business, application, security, and operational requirements into secure, scalable, and highly maintainable architectures on Cloudflare. • Collaborate & Advise: Partner with engineering executives and senior stakeholders to advise on application modernization, distributed systems, AI architecture, and platform strategy. • Facilitate Discovery: Lead architecture discovery sessions, technical workshops, proofs of concept, design reviews, and production-readiness discussions in a supportive, consultative manner. • Create Frameworks: Establish reference architectures, architectural standards, and governance patterns that empower our customers and the broader APJC field organization. • Stay Hands-On: Build, review, and troubleshoot representative applications and integrations to stay deeply connected to the technology. • Champion the Region: Serve as a Principal technical leader through presentations, public speaking, written guidance, and internal enablement. • Mentor & Grow: Support, develop, and mentor solutions architects and technical colleagues navigating complex customer engagements. • Bridge Teams: Build effective, continuous feedback loops between customers, field teams, and product leaders, translating regional needs into actionable product and go-to-market recommendations. What Success Looks Like By the end of your first year, you will have: • Become a trusted technical advisor and collaborative partner to strategic customers, partners, and internal leaders. • Established clear, actionable technical strategies and adoption plans for priority engagements. • Successfully partnered with customers to validate and launch their production workloads on Cloudflare. • Published reusable reference architectures and field guidance that elevate the entire team. • Empowered the field organization’s ability to position, architect, and deliver Cloudflare’s developer and AI solutions. • Cultivated the technical leadership of your colleagues through active mentorship and enablement. • Provided product teams with consistent, evidence-based insights into regional customer requirements and adoption barriers. • Become recognized as a supportive, authoritative Principal Developer Platform architect across APJC. What We’re Looking For • Meaningful Experience: A strong background in solutions architecture, software engineering, technical consulting, or a related customer-facing technical role. While candidates at the Principal level often bring 15+ years of experience, we care most about your demonstrated scope, impact, and ability to navigate complex architectural challenges. • Language Skills: Professional fluency in English and Mandarin Chinese, with the ability to comfortably lead technical and executive discussions in both languages to support clients in the Greater China region, which form a significant part of your portfolio. • Strategic Collaboration: A track record of guiding complex technical strategies involving developers, infrastructure teams, security stakeholders, and senior executives. • Technical Depth: Deep working knowledge of distributed application architecture (compute, storage, networking, security, reliability, and observability). • Hands-On Capability: Software-development experience, including the ability to build or review production-quality applications and proofs of concept (preferably in JavaScript or TypeScript). • Ecosystem Knowledge: A strong understanding of modern web technologies, serverless/cloud-native architectures, modern software-delivery practices, and at least one major public cloud platform. • Influential Leadership: A proven ability to influence without direct authority, thoughtfully mentor colleagues, and turn individual solutions into shared organizational capabilities. • Communication: Excellent written, presentation, and facilitation skills tailored for developer, architectural, and executive audiences. • Travel: Ability to travel up to 30%, primarily within APJC and mainland China (supported by flexible planning). Nice-to-Have (Bonus Skills) • Experience building and operating production applications on Cloudflare’s Developer Platform. • Experience designing AI inference, agentic, retrieval-augmented generation, or data-intensive applications. • Familiarity with customers, technology partners, or developer communities in Greater China. • A background in public speaking, technical writing, open-source contribution, or community leadership. • Relevant cloud or architecture certifications. • A degree in computer science, engineering, or a related discipline, OR equivalent practical experience. Important Note: At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.