Associate IT Backup & Recovery Services Specialist

About Our Client Are you a technical enthusiast with a knack for detail who wants to launch a career in enterprise-level infrastructure and data protection? Engio is partnering with a global client to find a dedicated Backup Operations Engineer to join their 24/7 service team. This is a crucial entry-point role where you will learn the fundamentals of mission-critical data security and recovery. Responsibilities • Perform daily health checks, monitor alerts, and execute routine backup jobs across diverse client environments. • Handle, triage, and resolve Level 1/2 incidents and service requests related to failed backups, working within defined Service Level Agreements (SLAs). • Learn and apply fundamental troubleshooting techniques for Windows Server, networking (DNS, DHCP), and virtualization layers (VMware). • Log all activities accurately and assist in keeping Standard Operating Procedures (SOPs) up-to-date. • Work designated shifts, participate in knowledge-sharing sessions, and learn directly from senior engineers. Requirements • 1+ years of practical experience in IT operations, specifically focused on backup or disaster recovery operations. • Basic proficiency with Microsoft Windows Server OS and foundational knowledge of core networking concepts (TCP/IP). • Familiarity with incident/request management systems (e.g., ITIL) and basic exposure to storage and VMware vSphere concepts. Ready to elevate your career? Apply now! Please submit your CV and a brief cover letter detailing your relevant Service Desk experience and English proficiency  Note: Our team will only reach out to you if your application is selected for further consideration. Originally posted on Himalayas