Virtual Receptionist
TheHiveCareers
Trinidad and TobagoFull-time · JuniorPosted 7h ago
RemotePeople & HRSocial MediaEmail MarketingCustomer SupportCommunication
About the role
Job Description: Receptionist Virtual Assistant (English Speaking)
Location: Remote (Work from Home)
Employment Type: Full-Time
Language Requirement: Fluent in English (verbal & written)
Job Overview
We are seeking a professional, English-speaking Virtual Receptionist to handle front-desk responsibilities virtually. Youll be the first point of contact for our business, offering exceptional customer service through calls, messages, and emails all while working remotely.
Key Responsibilities
• Answer incoming calls and route them to the appropriate team member
• Respond to customer inquiries via phone, email, and live chat in a professional manner
• Manage appointment scheduling, confirmations, and reminders
• Maintain and update client contact information and CRM entries
• Provide administrative support to internal teams
• Greet clients (virtually), record messages, and ensure smooth communication flow
• Manage calendars and coordinate meetings
• Maintain confidentiality of sensitive information
Requirements
• Excellent spoken and written English
• Proven experience as a receptionist, virtual assistant, or customer support agent
• Ability to multitask and manage time efficiently
• Professional and friendly demeanor with a customer-first attitude
• Proficient in using tools like Google Workspace, Zoom, Calendly, and CRM systems
• Stable internet connection and quiet work environment
• Willingness to work flexible hours, including weekends (if needed)
Nice-to-Have
• Experience with international clients
• Familiarity with social media management tools or email marketing software
• Knowledge of basic administrative or bookkeeping tasks
If you're a confident communicator who loves being the friendly face (and voice) of a business, wed love to hear from you!
Originally posted on Himalayas
Listing via Himalayas · view original posting on Himalayas
Similar jobs
Bilingual Medical Assistant / Medical Receptionist (Spanish/English Required)
Go Lean Health · 5h ago
Virtual Medical Assistant-Communications Specialist
Go Lean Health · 7h ago
Healthcare Outreach & Appointment Setting Specialist
WOW Remote Teams · 6h ago
Virtual SLP (Speech Language Pathologist) Alabama K-12 Schools
Fullmind · 6h ago